Dear JN

I recently got an email from AFF management and it proves that the downhill trajectory the site is on shows no end in sight. 

Not allowing negative comments regarding fake accounts/bots/scammers??!! WTF? Is the site getting kickbacks for allowing these profiles to get access to the membership to scam or blackmail them out of their hard-earned cash? We already know that they allow access to "professional models" (aka cam girls/sex workers) that are "registered" with the site. We're not allowed to bitch about them, either.

Dear JN, 

I'm reaching out to inform you that, as per upper management's instructions, I have denied your post titled 'Busted and Unstable.' Additionally, we are in the process of redefining our guidelines to provide clarity on what will and will not be allowed moving forward. Once these guidelines are approved, I will ensure you are promptly informed to ensure we are in alignment.

While we value constructive criticism and welcome discussions about site bugs and broken features, to help us to improve we will no longer permit posts that include, but are not limited to, the topics below:

- Negative comments regarding the presence of fake accounts, bots, or scammers on the site.
- Negative portrayals of the company and/or its business practices.
- Derogatory comments regarding company employees or management.

I will keep you informed once the full list of guidelines is finalized. Meanwhile, upper management has requested that you be mindful of and adhere to the mentioned points above. It's the end of my shift now but I also see you have several unanswered emails that I will try to respond to on my next shift.

Sincerely,
Customer Service Department Senior Manager

• The CEO is being sued 
• Members are sharing their experiences: 
• being blackmailed by the scammers on the site
• getting catfished
• how the site does nothing when abusers are being reported for stealing photos and passing them off as themselves
• how the site does nothing when scammers are reported
• bugs not getting fixed 
• posts are being denied and photos removed for no reason

. . . and it's the negative comments by the 1% (percentage of bloggers who post regularly) who are to blame for the members deciding not to renew or upgrade their membership. Riiiigggghhhht . . . . 

Here's a letter that Lonly got from the same manager a while back about the "professional models" (aka cam girls/sex workers): 

Dear Member,

I'm reaching out to you personally to address your concerns regarding webcam performers and adult entertainers creating profiles on our Community space. After careful consideration, our executive team recently decided that webcam performers and adult entertainers will be permitted to create profiles in the Community, provided they adhere to the same terms of use that apply to all site members. I want to further clarify that members will be allowed to solicit for "site currency", such as points. Any other forms of solicitation for monetary gain or similar activities will not be allowed and should be reported.

Moreover, accounts that exhibit bot-like characteristics and share similar profile descriptions will be subject to deactivation, in line with our actions against fake or fraudulent accounts. Essentially, webcam performers and adult entertainers will be treated as any other member within the Community, and we are committed to ensuring there is no discrimination against anyone.

While we encourage members to express their opinions, we request that you refrain from posting disparaging comments directed at members who work as webcam performers and adult entertainers as well as our company employees. Additionally, posts that disparage the company in a manner that might discourage other members from upgrading their membership status will not be permitted. Please be mindful of these guidelines when creating future posts. In addition, we ask that you take down any currently approved posts or comments that do not adhere to these guidelines.

We hope this message offers clarity regarding our position regarding webcam performers and adult entertainers moving forward. As always, if you come across any members who violate our terms of use or the guidelines outlined above, please make use of the report abuse links, which will help us investigate the account further.

Your cooperation is greatly appreciated as we strive to maintain a welcoming and inclusive environment for all members of our community.

Thank you for your understanding and support.

Sincerely,
Senior Manager
FriendFinder Inc.

Mind you, it's the upper management who gave the green light to allow these "professional models" free rein in the blogs. We weren't the only ones complaining about it, either.